Page 6 Prairie State College Updated: 6/12 ... To place a call on hold, select the red Hold button on the keypad. The Listen on Hold feature allows you to place the handset in the cradle while on hold and use the speaker to hear when the calling party returns to the conversation. About The Hold Button Using a good-quality office phone is important, when you consider that a majority of business dealings involve phone calls. • Edge 700 8-button digital phone menu controls, page 6-8 • Lower ringer volume on legacy digital phones, page 6-44 • Using Edge 5000i Phonebook, page 5-12 4. is there another button that I need to press? CALL NEXT PARTY TO CNF appears. The conference begins and the phone displays "Conference." 2. “Exclusive Hold” from your phone, you have locked out the phone whose Prime Line is the associated Line Appearance on your phone from using their Prime Line until you take care of the caller you’ve put on Exclusive Hold on their line!) THANK YOU SO MUCH =] Press the Conference button or the Conference softkey (before or after the party answers). HOW do i get the person back?? 8 Conference . 3. Mute and Volume Control – Most handsets include mute and volume features, which allow the user to control the volume of the speakerphone, earpiece audio, and ringer, as well as mute the microphone. Making Music On Hold Work on Your Analog Phone System To redial this number, select the Redial button above the keypad. question about a standard office phone.. to put the person on hold, i always push the "hold" button and then hang up the phone. Make a new call. From a connected call (not on hold), press the Conference button . Ordinary phones may have a hold button that does place a call on- hold, however without a "trigger" to start and stop the on-hold music, the call will be in silence. Press the number button … 1. To take a call off hold, select the red Hold button on the keypad. 2. Phones that use Analog or POTS phone lines (often from an office supply store) do not create an event to tell the music to play. While on the first call, press the Conf button to place the call on hold. AT&T reports that only 3 out of every 10 calls get through without on-hold time, so having a plan for what callers on hold will hear while waiting is essential. UP / DOWN ARROWS Used to adjust : -- LCD Contrast: Press up/down arrow key while phone is idle. Place a call to the next conference party. Speakerphone – You can use your office phone system hands-free with the speakerphone feature, available on most standard office telephones. Placing Ad Hoc Conference Calls 1. The last outside number you dialed will be displayed at the top of the phone screen. pushing "hold" again doesn't work. 2. To resume a call from hold, press the flashing green line button or the Resume softkey. button or enter the Outgoing Call access code (8 is the default code), and then dial the telephone number. 2. 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hold button on office phone

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